Best Western Plus Lee's Summit Hotel & Suites

The staff was absolutely wonderful. We had a 1st floor room and the people above us sounded like they were training for a running marathon or a basketball game all day and night. We asked the staff both nights if there was anything that can be done (we understand its a hotel, but it was rattling our walls so we asked) they said that they would absolutely go up and ask them to stop since it was in the hotels quite hours. They didn't have to do that....they could of told us just deal with it, but they didn't they were very polite and understanding in our situation. The room was clean and very well stocked with anything we needed.

Breakfast was good. Had everything you would need to start your day. Staff was excellent! Very friendly and helpful. Nice area not too far from the zoo and things we were looking to do. Overall good experience!

The hotel was lovely - good location, spacious room, comfortable bed. When we realized after checking out that we had forgotten our garment bag, the desk clerk accompanied us back to the room so we could retrieve it. He was very accommodating and polite.

Location and accommodations were great. Room was clean and bed was comfortable.

Breakfast was very good. The biscuits and gravy were a family favorite, as the biscuits were light and fluffy. The room was quiet and conducive to good sleep. The staff was helpful. Wonderful restaurant right in the hotel parking lot. Facility was convenient to the local community and to Kansas City when we ventured over for a day trip.